Cancellation & Return Policy :
You have the right to cancel the order before the product has been shipped.
And returns will be accepted only if you have received an item with defective, damaged or different colors. For any reason you must return our product within 14 days to receive a refund of the price paid. The said refund will be directly transferred to the account from which the order was booked within T+15 days post the product is received. In case of COD orders, the price of the product will be refunded as cashback/ gift card which can be used by the customer in their future purchase within a validity period of 1 year. How ever, if the customer wants the cashback amount to be transferred in their bank account, same will be credited into their account after the bank account details are provided by the customer to the Refund and Exchange team.
Note: Return request from the customers should be initiated within 3 days from the date of delivery of item(s).
The following conditions are not acceptable for return :
1) Purchased item damaged due to misuse
2) Purchased item not included everything received with the package like price tags, labels etc.
Note: consumable products like dates, etc are difficult to accept returns.
Details of the address to which the products are to be returned is below.
No.40, 2nd Main,
Matadahalli, R.T Nagar post,
Bangalore – 560032